Shipping policy
Effective Date: June 30th, 2025
1. Shipping Methods
We offer the following shipping methods:
- AusPost Standard Shipping
- AusPost Express Shipping
2. Shipping Rates
Shipping rates are calculated at checkout based on the weight of your order and the shipping method selected.
3. Processing Time
We pack and dispatch orders within 1–2 business days. Orders placed on weekends or public holidays ship the next business day.
4. Delivery Time
- Standard Shipping (Australia): 3–5 business days from dispatch
- Express Shipping (Australia): 1–2 business days from dispatch
6. Order Tracking
Once your order has shipped, you will receive a tracking number via email to monitor your shipment.
7. Lost or Damaged Items
If your order is lost or damaged during shipping, please contact us at [hello@mydearwinston.com] within 14 days of receiving your order.
8. Changes to Shipping Policy
We reserve the right to update this shipping policy at any time. Please review it periodically for any changes.